FAQ's
Direct Questions: Uses real phrases that customers actually type or ask.
Do I need to book an appointment?
No appointment needed! Walk-ins are always welcome. Visit us anytime during business hours or call (647) 677-5098 for assistance.
How long will my repair take?
Repair time depends on the device and issue. Simple fixes like screen swaps usually take 30 minutes to 1 hour.
Do you offer same-day repairs?
Yes — many common repairs are finished the same day. If a special part or complex work is required, it may take 1–2 extra days. We’ll always share the expected timeline before starting.
What is your repair workflow?
Our steps: 1) Free diagnostic, 2) Clear quote with no hidden fees, 3) Skilled repair using quality parts, 4) Thorough testing, 5) Return with warranty details.
Do you sell screen protectors and cases?
Yes, we have a wide variety of screen protectors and cases for all devices.
What devices do you offer repair services for?
We service all smart phone major brands, including all recently released devices.
Which payment methods do you accept?
We accept cash, major credit cards (Visa, MasterCard, American Express), debit, and e-transfer. Payment is collected when the repair is complete.
How do you handle my personal data during repair?
We follow strict data protection practices. Technicians will avoid accessing personal data unless necessary for testing. We recommend backing up data before repair — we can assist if needed.